New Power Connection, Complain against Bill & Meter, Bill Payment Service with all kinds of complain could be submitted to and information will be provided by ONE-POINT SERVICE CENTRE of Electricity Distribution
Consumer first month electric bill will be applicable according to next month reading cycle. Getting new connection rules and others these types of information will provide by Member Service Department “ONE POINT SERVICE”
Complain Power Disruption:
Any complain against power disruption at the Complain Centre of concerned power distribution office, the authority will inform you the complain serial no. and estimated time of solution of the complain. According to the Complain Serial No., Authority will take necessary action to resolve the issue of power disruption within 24 hours. If it is not possible to resolve the complain within scheduled time, consumer will be informed by the authority.